Legal notice

MosaicDIY Legal Notice

Last updated: August 31, 2026

MosaicDIY is a brand operated by:

RAYSEA INTERNATIONAL LIMITED

Business Address:
UNIT 1618A, 16/F, PIONEER CENTRE
750 NATHAN ROAD
MONG KOK
HONG KONG

Website:
https://mosaicdiy.com

Customer Support:
support@mosaicdiy.com

1. Website Operator

The website mosaicdiy.com and the MosaicDIY brand are operated by RAYSEA INTERNATIONAL LIMITED.

MosaicDIY provides DIY mosaic kits, custom mosaic products, mosaic supplies, modular building components, large-scale mosaic project services, and related content.

2. Intellectual Property

Unless otherwise stated, the content available on mosaicdiy.com, including the MosaicDIY brand, website design, original text, graphics, product photography, product designs, mosaic designs, build guides, grid systems, downloadable materials, and other original content, is owned by or licensed to RAYSEA INTERNATIONAL LIMITED.

Such content may be protected by copyright, trademark, design, and other intellectual property laws.

No content from mosaicdiy.com may be reproduced, distributed, republished, sold, or commercially exploited without prior permission, except where permitted by applicable law.

3. Customer-Submitted Content

Customers may submit photographs, artwork, logos, graphics, or other visual material when using MosaicDIY custom services.

Customers retain any rights they hold in their submitted content.

By submitting content, customers grant MosaicDIY only the limited rights reasonably necessary to review, process, produce, fulfill, and support the relevant custom product or project.

Customer-submitted content will not be publicly used for advertising, portfolio display, social media, or other promotional purposes without separate permission where required.

4. Product and Website Information

We make reasonable efforts to keep product descriptions, specifications, pricing, availability, and other website information accurate and current.

However, website content may occasionally contain typographical, technical, pricing, or other errors.

Where an obvious error affects an order, MosaicDIY may contact the customer to correct the issue, provide available options, or cancel and refund the affected transaction where appropriate.

Nothing in this Legal Notice limits consumer rights that cannot legally be excluded.

5. External Links

mosaicdiy.com may contain links to third-party websites, platforms, payment services, social networks, or other external services.

RAYSEA INTERNATIONAL LIMITED is not responsible for the independent content, privacy practices, availability, or terms of third-party websites or services.

6. Consumer Rights

MosaicDIY serves customers in multiple international markets, including the United States, Canada, the United Kingdom, and Australia.

Nothing in this Legal Notice, our Terms of Service, or our other policies excludes, restricts, or modifies any consumer right or remedy that cannot legally be excluded under applicable law.

Where mandatory consumer protection law applies, that law will prevail over any conflicting provision.

7. Governing Law

Except where mandatory consumer protection laws provide otherwise, matters relating to the operation of MosaicDIY and RAYSEA INTERNATIONAL LIMITED are governed by applicable laws of Hong Kong.

Consumers remain entitled to any mandatory protections available under the laws applicable to them.

8. Contact

For product, order, shipping, return, privacy, intellectual property, or legal inquiries, please contact:

RAYSEA INTERNATIONAL LIMITED
MosaicDIY Customer Support

Email:
support@mosaicdiy.com

Website:
https://mosaicdiy.com

Business Address:
UNIT 1618A, 16/F, PIONEER CENTRE
750 NATHAN ROAD
MONG KOK
HONG KONG